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When an incident occurs, the outcome of an insurance claim often hinges on one critical factor: documentation. For motor carriers and fleets, the quality, accuracy, and accessibility of records can mean the difference between a smooth resolution and a costly, prolonged dispute.
In this episode of Decoding Risk: Expert Insights, host Edward Pronley is joined by Chad Krueger, Vice President and Managing Director of Risk Intelligence at Fusable, to discuss:
Why documentation is critical in commercial trucking insurance claims
The most common documentation failures that complicate claim resolution
The long-term impact of telematics and driver training on insurance costs

